University of Massachusetts Lowell

Ttitle : A General Framework for Constructing Domain-specific Chatbots Author : Wenjing Yang, Cheng Zhang, Jie Wang Affiliation : Department of Computer Science, University of Massachusetts Lowell Journal : International Journal of Applied Informatics and Media Design Volume : Vol.1 ISSN : 2436-8814 ISBN : 978-4-908181-47-4 Pages : pp.7-12 Keywords : Chatbot, Information Retrieval, Question-Answer System, Text Classification, Word Mover’s Distance Abstract : This paper presents an easy-to-deploy general framework for chatbot builders to construct domain-specific chatbots called dChat, which performs the following tasks: (1) Collect domain-specific query-answer pairs (QAPs) from community-based question-answering websites and generate new QAPs suitable for human-chatbot conversations. (2) Con- struct a chatbot for a specific